Direct human contact to successfully engage visitors.

What is Chas?

  • A Web Application that you can access with any device.
  • SaaS (Software as a Service).
  • Both a code snippet and a back-end application.
  • A code snippet integrable on any web page to provide chat capabilities to visitors.
  • A back-end where communication from web visitors can be configured and attended.

Why do you need Chas?

  • Most visitors of your hotel's website are not converted into customers.
  • Email is slow, and international visitors are not willing to place expensive calls.
  • You are missing a new, trendy channel of communication that people actually use.
  • Part of your room inventory remains unsold.

How can Chas help you?

  • Enabling a free, real-time communication channel with your hotel's web visitors.
  • Leveraging your employees, for one employee can attend multiple web chats simultaneously.
  • Increasing the chance of your web visitors to become customers.
  • Integrating an online chat into your current web site without extra efforts.
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€4.99 / month
* features not explicitly listed are included in all plans.

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Features

  • Integration through HTML snippet for visitors.
  • Online text chat.
  • Offline message/form.
  • Dynamic balance loading among operators.
  • Sound alert for new conversations.
  • Save conversations.
  • Conversation classification and audition.
  • Operator interface.
  • Multiple conversations and operators.
  • Knowledge database.
  • Keyboard friendly, shortcuts.
  • Templated autoresponders.
  • Configuration: timeout, max connections, etc.

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See also

Products and services

  • IDM: identities and users.
  • MNT: plant maintenance.
  • Posh: point of sales.
  • FDK: hotel front desk.
  • Cres: central reservations system.
  • WebEn: web booking engine.
  • MProv: materials and provisioning.
  • FooBar: food & beverage.
  • Hermess: messages and alerts.
  • Asma: fixed assets.
  • Fin: finances and accounting.
  • Humar: human resources.
  • HotelFace: facebook booking app.
  • SalMar: sales and marketing.
  • HExped: expedia interface.
  • Bro: broker console.
  • Chas: online chat.