Focus on hospitality guest operations and satisfaction.

What is FDK?

  • A Web Application that you can access with any device.
  • SaaS (Software as a Service).
  • A tool you can use to manage all the guest operations at the front desk.

Why do you need FDK?

  • Your current system is deprecated or unsuited.
  • Guest operations take too long to proceed.
  • It is hard to balance the night audit.
  • The clean and release room states are uncertain.
  • You cannot report on the key process indicators.
  • Additional room charges are subject to loss and inaccuracy.

How can FDK help you?

  • Making standard operations quick and easy.
  • Providing the guest with innovative ways of performing those operations himself.
  • Facilitating remote interaction with the front desk for request or queries.
Basic* Full

First 30 days free!

Every account gets a risk free, 30 day trial. You can cancel at any time.

€12.99 / month €17.99 / month
Check-in/out, room assign and move, etc.
Basic reports: night audit, KPIs, etc.
Housekeeping functions
Import reservations from CRS
Receive folio charges from points of sales
Post to accouting
eLock interface
Payments integration**
Advanced reports
ePBX interface
Self check-in/out
Audit trail
* features not explicitly listed are included in all plans.
** credit card transaction fees are 3.05% + €0.30; average values for small traders across all countries.

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Features

  • Individual/group folios, split folios [1].
  • Room check-in and check-out.
  • Read room types from a CRS [2].
  • Association of room types to actual rooms.
  • Room pre-assignation and blocking schedules.
  • Night audit.
  • Pay-out slips.
  • Self check-in and check-out.
  • Built-in payment methods: CC, BitCoin, etc.
  • Post transactions to accounting module [3].
  • Arrivals and departures report.
  • KPIs: occupancy, ADR, REVPAR, GOPPAR, TREVPAR, etc.
  • Room clean and release states and service priority.
  • Room cleaning and inventory checklists.
  • Minibar consumption and replenishment.
  • Projected occupancy and availability reports.
  • Publish folios and receive additional charges from remote systems [4].
  • Import rooms from asset management system [5].
  • Keycard coding and keylock control.
[1] transfers and aggregation of folios supported.
[2] Cres is a Central Reservations System from PYCOH Software. [3] Fin is an accouting system that accepts transaction posting. [4] Posh is a point of sales from PYCOH Software. [5] Asma is an asset management system from PYCOH Software.

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See also

Products and services

  • IDM: identities and users.
  • MNT: plant maintenance.
  • Posh: point of sales.
  • FDK: hotel front desk.
  • Cres: central reservations system.
  • WebEn: web booking engine.
  • MProv: materials and provisioning.
  • FooBar: food & beverage.
  • Hermess: messages and alerts.
  • Asma: fixed assets.
  • Fin: finances and accounting.
  • Humar: human resources.
  • HotelFace: facebook booking app.
  • SalMar: sales and marketing.
  • HExped: expedia interface.
  • Bro: broker console.
  • Chas: online chat.